MIAB Testimonial (Claim) From Tom Stott - Practice Manager

I recently made a claim for my Locum Insurance with The Medical Insurance Advisory Bureau (MIAB) and for once it's nice to honestly say with a smile I don't believe MIAB or their insurers could have done any better. The whole process has been quick, straightforward with just the correct amount of information and updates. All my queries were dealt with quickly and in a very friendly and helpful manner. 

MIAB Testimonial (Claim) From Dr Darnton

Speaking to the same person every time you called was excellent in assisting with my claim. MIAB has a small team but it makes the process very personal rather than seaking to a call centre. There was no hard sell when we took our policy out and we now have a very good locum insurance policy. MIAB for our practice has been a very good find. I just hope you don't get taken over by some big company.  

MIAB Testimonial (Claim) From Justin Clark - Practice Manager

We have been making good use of the LMC Buying Group facility by transferring our general insurance policy to AUA Insurance via MIAB in August. I would like to say how impressed we are with all three suppliers. They have all been highly competitive in terms of price and good to deal with in every respect. I was particularly impressed with MIAB. Our vaccine refrigerator failed over the August bank holiday, just 4 days after the inception of the new policy. The loss amounted to a little over £2000 and AUA settled in full, without hesitation and completely disregarded conditions in the policy wording which might very well have enabled them to avoid any form of settlement.

On the basis of our experience to date, I would have no hesitation in recommending them and MIAB to anyone. Many thanks for making the Buying Group available. 

Yours sincerely,  
Justin Clark
Practice Manager

MIAB Testimonial (Claim) from Practice Manager - Susan Mellor - Locum Insurance

We took out a locum insurance policy with MIAB in August 2008 and had to make a claim in March 2009. Our claim was over a two month period and was assessed and paid within this period. Overall the service provided was excellent and I would like to thank you very much for this.

MIAB Testimonial from Practice Manager Brian Canfer - Locum Insurance
The service that I received was friendly, informed, relevant, competitive but above all courteous.  We could not immediately compare premiums due to a very uncooperative current insurer but MIAB were very tolerant and even offered to act on our behalf to resolve the issue.  MIAB rang back several times and thanks in part to their courteous persistence we now have a better policy and saved money too.  I would have no hesitation in recommending them for Locum Insurance and have also asked for a quote on our Contents Insurance.
Brian Canfer
Practice/Business Manager
Marysville Medical Practice

MIAB Testimonial from Practice Manager Stephen Onions - Locum Insurance   

I found the service provided by The Medical Insurance Advisory Bureau to be personal and responsive and I have always found then very supportive in assisting us with our claims, overall EXCELLENT. MIAB deal with our Locum Insurance policy. 

Stephen Onions
Practice Manager
DeMontfort Medical Centre

MIAB Testimonial from Practice Manager Andrew Stennett - Locum Insurance  

MIAB have provided our practice with Locum Insurance cover for the past 5 years. During this time we have found their service to be professional, personal and reliable. The locum policy offers comprehensive cover and is competively priced. But most importantly for us it has paid out when we have had to claim recently. 

Andrew Stennett, Practice Manager Parkbury House Surgery

MIAB Testimonial from Dr B from Kent - Locum Insurance  

“Although I want to remain annonymous because of the reasons of my claim I would like to comment on your claims process"

My claim was handled very efficiently with prompt payments directly into my bank account”.

“Once the initial claim form and sick notes had been submitted the paperwork was minimal. The policy pays out a fixed sum per week regardless of the actual locum invoice amounts - not needing to submit locum invoices simplified the whole claim procedure”.

“The staff were polite, helpful and accessible”.

“I cannot fault the way my claim was handled. It was stressful enough recovering from a serious injury - having a hassle free locum claim was one less thing to worry about”

MIAB Testimonial from Dr Christine Hoyte, - Locum Insurance  

The Medical Insurance Advisory Bureau have provided us with an efficient, cost effective service for our locum insurance policy.

MIAB Testimonial from Joanne Gibson Practice Manager - Locum Insurance  

Good business practice demands that we review our outgoings regularly and attempt to make savings where possible.  However, cost-effectivess  is not the only factor for consideration, customer service, trust, knowledge, loyalty and mutual understanding are also key issues.
  
This practice had been with the same insurer for a number of years and the GPs were naturally a little reticent about changing.  
 
MIAB provided excellent support and straight-forward advice and "like for like" quotes for comparison purposes which helped greatly. Their customer centred focus was evident in the time they invested to ensure that individual GP's needs were met as well as those of the practice.  
Joanne Gibson
Practice Manager
The Fullarton Practice